How to Hire a General Contractor

Kanika Aggarwal
Kanika Aggarwal
Head of Production
Sep 9, 2024
How to Hire a General Contractor

Renovating or building your dream home can be an exciting but overwhelming experience. One of the most important decisions you'll face is hiring the right general contractor. This individual or company will be responsible for overseeing the entire construction or renovation project, ensuring everything runs smoothly. From coordinating subcontractors to managing budgets and timelines, they play a vital role. The right general contractor can make the process seamless, while the wrong one can turn it into a nightmare. So, how do you hire the right one? Let's walk through it.

The Importance of Hiring the Right General Contractor

Hiring a general contractor is not just about finding someone to get the job done. You're putting your home—and often a significant amount of money—into their hands. A reliable general contractor manages every detail, from obtaining permits to scheduling subcontractors like electricians and plumbers. Without the right contractor, projects can experience delays, poor workmanship, or cost overruns.

Why It's Crucial
A good contractor helps you avoid unnecessary stress. They manage the project from start to finish, ensuring everything meets building codes and safety standards. On top of that, they’re often responsible for ensuring the work is done on time and within budget. When things go wrong—and let’s be honest, in construction they sometimes do—a seasoned general contractor knows how to troubleshoot and keep things moving.

General Contractor Qualifications

Before you hire anyone, you'll want to check their qualifications. Not all contractors are equal, and ensuring the person you hire is competent and experienced is key.

Experience and Specialization
Experience matters. If you're embarking on a kitchen renovation, for instance, it's smart to hire a contractor with specific expertise in that area. For new construction, you'll want someone familiar with building from the ground up. Make sure the contractor has completed similar projects to yours successfully. Asking to see a portfolio of past work can give you peace of mind.

Licenses and Permits
A qualified contractor should have the appropriate licenses and permits to legally complete the work in your area. Licensing requirements vary by state, but this is one way to weed out unqualified candidates. In addition, a reputable contractor will handle any necessary permits for the project.

Reviews and Reputation
Online reviews, testimonials, and references are invaluable when assessing a contractor. Look at what previous clients have said about their work ethic, timeliness, and quality of craftsmanship. Sites like Yelp, Angi, and Google reviews offer insight. A contractor with numerous positive reviews and happy customers is a good sign.

Insurance Coverage
Make sure your contractor is fully insured. This should include personal liability, worker’s compensation, and property damage coverage. If accidents happen on-site, you don't want to be held responsible. Always ask to see proof of insurance before signing any agreements.

Services Offered by General Contractors

Not all contractors offer the same services, so understanding what they can (and can’t) do is crucial to choosing the right one.

New Construction
If you're building a home from scratch, a general contractor will handle everything from securing permits to hiring subcontractors and sourcing materials. They serve as the main point of contact for every phase of the project.

Renovations and Remodels
For homeowners looking to update or change their current space, general contractors often specialize in these projects too. Whether it’s a simple bathroom update or a whole-house remodel, the contractor coordinates trades like plumbing, electrical, and carpentry to bring your vision to life.

Specialties
Some contractors offer specialties like painting, electrical work, plumbing, or landscaping. If your project requires niche expertise, make sure to ask about these additional services.

How to Hire a General Contractor

The process of hiring a general contractor can seem daunting, but with the right approach, it becomes manageable.

Finding Contractors
Start by asking for recommendations from friends, family, or neighbors who have completed similar projects. Word-of-mouth referrals are often the most reliable. You can also check online directories or websites that specialize in contractor reviews.

  • Independent Contractors vs. Larger Companies: Independent contractors often provide more personalized service, while larger firms have more resources and may handle larger-scale projects. Depending on the complexity and size of your project, one may be better suited than the other.

Questions to Ask Potential Contractors
Once you’ve narrowed down your list, schedule interviews with each candidate. Be prepared with a list of questions that cover their experience, approach, and costs.

  • Experience and Licensing: How long have you been in business? Are you licensed and insured in this state?
  • References: Can you provide references from past clients?
  • Cost Estimates: What is your process for providing a cost estimate?
  • Timeline: How long will the project take, and how do you handle potential delays?
  • Insurance: Do you have personal liability, worker’s compensation, and property damage coverage?

Choosing the Right Contractor

Selecting the right contractor is more than just finding the cheapest option. You’ll want someone who is experienced, communicates well, and has the necessary credentials.

Check Their Record
Verify their reputation by checking with the Better Business Bureau or your local licensing authority. Any complaints or legal issues should raise red flags.

Communication Skills Matter
The contractor’s ability to communicate clearly and promptly can greatly impact the success of your project. Ask yourself, is this person someone I feel comfortable working with for an extended period? Do they listen to my concerns and answer my questions?

Cleanliness and Work Ethic
A good contractor leaves a job site clean and organized. They should respect your space and keep it tidy, especially if you’re living in the home during renovations.

Payment Options

When it comes to payment, being smart can save you from future headaches.

Recommended Payment Methods
Most contractors require a down payment, usually around 10-15%, to secure materials and workers. Be wary of contractors who ask for more than this upfront. Payments should be made in installments, tied to the completion of specific project milestones.

Avoid Cash Payments
While cash might be convenient, it’s risky. Paying by check or credit card offers a paper trail in case any disputes arise.

Risks of Hiring an Unqualified Contractor

Hiring the wrong contractor can lead to unfinished projects, poor workmanship, and even legal trouble.

Unlicensed Contractors
Working with unlicensed or uninsured contractors is risky. Not only are they operating illegally, but you also have little recourse if something goes wrong. Unlicensed contractors may not adhere to safety regulations or meet building codes, leaving you vulnerable to fines or forced repairs.

Improper Credentials
Make sure the contractor has the necessary credentials for your specific project. For instance, if you’re adding electrical work, you want someone who knows local codes and can pass inspections.

FAQs and Additional Tips

  • Contracts: Always sign a detailed contract outlining the scope of work, payment schedule, and timeline.
  • Avoiding Scams: Be cautious of contractors offering deals that seem too good to be true. Always do your due diligence by checking references and verifying credentials.

Post-Project Issues: Ensure that your contractor offers a warranty or guarantee for their work. If problems arise after the project is complete, you'll want assurances that they’ll address them.

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Kanika Aggarwal
Kanika Aggarwal
Head of Production
Sep 9, 2024

Seasoned architect with a B. Arch from Sushant School. Formerly at Brookfield Residential and Studio Niev's founder. Kanika's blend of aesthetics and efficiency is pivotal to our production team's excellence.

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